Skip to content
TraceMote
Pricing

Priced per deployment, not per technician

Every plan is one isolated deployment that belongs to you — rendezvous, relay, API and console — operated by us. No shared cloud in the session path, no seat you have to ration.

Starter

$49/mo

per month, one deployment

A small internal team or a two-person shop that wants the identity layer without running it.

Technicians
3
Devices
50
Relay traffic
250 GB / mo
  • Your own isolated deployment, in the region you pick
  • Rendezvous, relay, API and console, operated by us
  • Patching, upgrades, backups and monitoring
  • Email support, next business day
Start a pilot
Most teams start here

Team

$129/mo

per month, one deployment

The common case: an IT team or a growing MSP that has outgrown shared logins and per-technician licences.

Technicians
10
Devices
250
Relay traffic
1 TB / mo
  • Everything in Starter
  • Your own domain on the console and the API
  • A branded client build, signed and ready to hand out
  • Priority support, same business day
Start a pilot

Business

$299/mo

per month, one deployment

Fleets with an auditor attached: more devices, single sign-on, and an answer when someone asks for the session history.

Technicians
25
Devices
1,000
Relay traffic
3 TB / mo
  • Everything in Team
  • Single sign-on against your identity provider
  • Scheduled audit exports of the session log
  • A written response-time commitment
Talk to sales
Monthly, cancel whenever. No multi-year term and no notice period. Prices in USD, excluding any local tax.
Other ways to buy

For MSPs, and for fleets nobody else may host

White-label, for MSPs

$12

per technician / month, minimum 5

Your brand on the client your customers install, your domain on the console, and grants that expire when an engagement does. Devices above 200 are $0.40 each per month.

Ask about it

On-premise licence

from $4,000

per year, plus $1,500 setup

For fleets that cannot be hosted by anyone else. A licence for the console and the auth backend, a deployment review, upgrade assistance, and a named contact.

Ask about it

Branded client build

$750

one-time, per platform set

Your name, your icons, your signing identity, your servers baked in. Signed and notarised so it installs without a warning. Included from the Team plan onward.

Ask about it
Or run it yourself

Self-hosting is free, and stays free

TraceMote is AGPL-3.0. The client fork, the server fork and every feature on this site are public source — no seat count, no licence server, nothing held back for a paid tier. If you have somewhere to run it and someone to run it, you do not need us.

The plans above are for the teams who would rather not. That is the whole difference between them.

Self-hosting guide Read the source
In every plan

Including the free one

The identity layer is the product. Charging for the parts of it that matter during an incident would be a strange way to sell it.

Every feature — the identity layer is not a paid add-on
Your own deployment; no shared cloud in the session path
Sessions stay end-to-end encrypted between the two devices
The complete session and decision log, exportable
AGPL-3.0 source, published with every release
An exit: it is the same software you could run yourself
Questions

About what this costs

Anything else, ask us directly — sales@tracemote.com.
Get started

Start with a pilot

Tell us how many devices and what you are replacing. We will stand up a deployment you can point real technicians at, and you decide afterwards.

Start a pilot Or run it yourself